Rain Tree Digital provides a personalized subscription service that allows our members to access entertainment content (“Rain Tree Digital content”) over the Internet on certain Internet-connected TVs, computers and other devices ("Rain Tree Digital ready devices").
These Terms of Use govern your use of our service. As used in these Terms of Use, "Sringaara Stream service", "our service" or "the service" means the personalized service provided by Rain Tree Digital for discovering and accessing Rain Tree Digital content, including all features and functionalities, recommendations and reviews, our websites, and user interfaces, as well as all content and software associated with our service.
Membership
1.1. Your Rain Tree Digital membership will continue until terminated. To
use
the
Rain Tree Digital
service
you must have Internet access and a Rain Tree Digital ready device, and provide us with
one or
more
Payment
Methods. “Payment Method” means
a current, valid, accepted method of payment, as may be updated from time to time, and
which
may
include payment through your account with a third party. Unless you cancel your
membership
before
your billing date, you authorize
us to charge the membership fee for the next billing cycle to your Payment Method (see
"Cancellation" below).
1.2. We may offer a number of membership
plans,
including memberships offered by third parties in
conjunction with the provision of their own products and services. We are not
responsible
for the
products and services provided by such third parties. Some membership plans may have
differing
conditions and limitations, which
will be disclosed at your sign-up or in other communications made available to you. You
can
find
specific details regarding your Rain Tree Digital membership by visiting the Sringaara
Stream.com website
and
clicking
on the "Account" link
available at the top of the pages under your profile name.
Promotional Offers. We may from time to time offer special promotional
offers, plans
or memberships (“Offers”). Offer eligibility is determined by Rain Tree Digital at its
sole
discretion
and we
reserve the right to revoke an
Offer and put your account on hold in the event that we determine you are not eligible.
Members of
households with an existing or recent Rain Tree Digital membership may not be eligible
for certain
introductory Offers. We may use information
such as device ID, method of payment or an account email address used with an existing
or
recent
Rain Tree Digital membership to determine Offer eligibility. The eligibility
requirements
and
other
limitations and conditions will be disclosed
when you sign-up for the Offer or in other communications made available to you.
Billing and Cancellation
3.1. Billing Cycle. The membership fee for
the
Rain Tree Digital
service and any other charges you may incur in connection with your use of the service,
such
as
taxes and possible transaction fees,
will be charged to your Payment Method on the specific payment date indicated on the
"Account" page. The length of your billing cycle will depend on the type of
subscription
that you choose when you signed up for the
service. In some cases your payment date may change, for example if your Payment Method
has
not
successfully settled, when you change your subscription plan or if your paid membership
began on a
day not contained in a given month.
Visit the Rain Tree Digital.com website and click on the "Billing details"
link
on the
"Account" page to see your next payment date. We may authorize your Payment
Method
in
anticipation of membership or service-related
charges through various methods, including authorizing it for up to approximately one
month
of
service as soon as you register. If you signed up for Rain Tree Digital using your
account with a
third party
as a Payment Method, you can find
the billing information about your Rain Tree Digital membership by visiting your account
with the
applicable
third party.
3.2. Payment Methods. To use the Sringaara
Stream
service
you must
provide one or more Payment Methods. You authorize us to charge any Payment Method
associated to
your account in case your primary
Payment Method is declined or no longer available to us for payment of your subscription
fee. You
remain responsible for any uncollected amounts. If a payment is not successfully
settled,
due to
expiration, insufficient funds,
or otherwise, and you do not cancel your account, we may suspend your access to the
service
until we
have successfully charged a valid Payment Method. For some Payment Methods, the issuer
may
charge
you certain fees, such as foreign
transaction fees or other fees relating to the processing of your Payment Method. Local
tax
charges
may vary depending on the Payment Method used. Check with your Payment Method service
provider for
details.
3.3.
Updating your Payment Methods. You can update your
Payment
Methods by
going to the "Account" page. We may also update your Payment Methods using
information
provided by the payment service providers. Following
any update, you authorize us to continue to charge the applicable Payment
Method(s).
3.4.
Cancellation. You can cancel your Rain Tree Digital
membership at
any
time, and
you will continue to have
access to the Rain Tree Digital service through the end of your billing period. To the
extent
permitted by the
applicable law, payments are non-refundable and we do not provide refunds or credits for
any
partial
membership periods or
unused Rain Tree Digital content. To cancel, go to the "Account" page and
follow the
instructions
for cancellation. If you cancel your membership, your account will automatically close
at
the end of
your current billing period.
To see when your account will close, click "Billing details" on the
"Account"
page. If you signed up for Rain Tree Digital using your account with a third party as a
Payment
Method
and
wish to cancel your Rain Tree Digital
membership, you may need to do so through such third party, for example by visiting your
account
with the applicable third party and turning off auto-renew, or unsubscribing from the
Rain Tree Digital
service through that third party.
3.5. Changes to the Price and Subscription
Plans.
We may
change our subscription plans and the price of our service from time to time; however,
any
price
changes or changes to your subscription
plans will apply no earlier than 30 days following notice to you.
Rain Tree Digital Service
4.1. You must be at least 18 years of age to become a member of the
Rain Tree Digital
service.
Minors may only use the service under the supervision of an adult.
4.2. The Rain Tree Digital service and any content accessed through the
service are
for
your
personal and non-commercial use only and may not be shared with individuals beyond your
household.
During your Rain Tree Digital membership we grant
you a limited, non-exclusive, non-transferable right to access the Rain Tree Digital
service and
Rain Tree Digital
content. Except for the foregoing, no right, title or interest shall be transferred to
you.
You
agree not to use the service for public
performances.
4.3. You may access the Rain Tree Digital content primarily
within the
country in
which you have established your account and only in geographic locations where we offer
our
service
and have licensed such content.
The content that may be available will vary by geographic location and will change from
time
to
time. The number of devices on which you may simultaneously watch depends on your chosen
subscription plan and is specified on the
"Account" page.
4.4. The Rain Tree Digital service, including the
content
library, is
regularly updated. In addition, we continually test various aspects of our service,
including our
websites, user interfaces, promotional
features and availability of Rain Tree Digital content. You can turn off test
participation at any
time by
visiting the "Account" page and changing the "Test participation"
settings.
4.5. Some Rain Tree Digital content is available for temporary download and
offline
viewing
on
certain
supported devices (“Offline Titles”). Limitations apply, including restrictions on the
number of
Offline Titles per account, the
maximum number of devices that can contain Offline Titles, the time period within which
you
will
need to begin viewing Offline Titles and how long the Offline Titles will remain
accessible.
Some
Offline Titles may not be playable
in certain countries and if you go online in a country where you would not be able to
stream
that
Offline Title, the Offline Title will not be playable while you are in that country.
4.6. You agree to use the Rain Tree Digital service, including all features
and
functionalities
associated therewith, in accordance with all applicable laws, rules and regulations, or
other
restrictions on use of the service or
content therein. You agree not to archive, reproduce, distribute, modify, display,
perform,
publish,
license, create derivative works from, offer for sale, or use (except as explicitly
authorized in
these Terms of Use) content
and information contained on or obtained from or through the Rain Tree Digital service.
You also
agree
not to:
circumvent, remove, alter, deactivate, degrade or thwart any of the content protections
in
the
Rain Tree Digital service; use any robot,
spider, scraper or other automated means to access the Rain Tree Digital service;
decompile,
reverse
engineer
or disassemble any software or other products or processes accessible through the
Rain Tree Digital
service;
insert any code or product or
manipulate the content of the Rain Tree Digital service in any way; or use any data
mining, data
gathering or
extraction method. In addition, you agree not to upload, post, e-mail or otherwise send
or
transmit
any material designed to interrupt,
destroy or limit the functionality of any computer software or hardware or
telecommunications
equipment associated with the Rain Tree Digital service, including any software viruses
or any
other
computer
code, files or programs. We may terminate
or restrict your use of our service if you violate these Terms of Use or are engaged in
illegal or
fraudulent use of the service.
4.7. The quality of the display of the
Rain Tree Digital
content may
vary from device to device, and
may be affected by a variety of factors, such as your location, the bandwidth available
through
and/or speed of your Internet connection. HD, Ultra HD and HDR availability is subject
to
your
Internet service and device capabilities.
Not all content is available in all formats, such as HD, Ultra HD or HDR and not all
subscription
plans allow you to receive content in all formats. Default playback settings on cellular
networks
exclude HD, Ultra HD and HDR content.
The minimum connection speed for SD quality is 1.0 Mbps; however, we recommend a faster
connection
for improved video quality. A download speed of at least 3.0 Mbps per stream is
recommended
to
receive HD content (defined as a
resolution of 720p or higher). A download speed of at least 15.0 Mbps per stream is
recommended to
receive Ultra HD (defined as a resolution of 4K or higher). You are responsible for all
Internet
access charges. Please check with
your Internet provider for information on possible Internet data usage charges. The time
it
takes to
begin watching Rain Tree Digital content will vary based on a number of factors,
including your
location,
available bandwidth at the time,
the content you have selected and the configuration of your Rain Tree Digital ready
device.
4.8. Rain Tree Digital software is developed by, or for, Rain Tree Digital
and
may solely be
used
for
authorized streaming and to access Rain Tree Digital content through Rain Tree Digital
ready devices. This
software may
vary by device and medium, and functionalities
and features may also differ between devices. You acknowledge that the use of the
service
may
require third party software that is subject to third party licenses. You agree that you
may
automatically receive updated versions of
the Rain Tree Digital software and related third-party software.
Passwords and Account Access. The member who created the Sringaara
Stream account
and
whose
Payment Method is charged (the "Account Owner") is responsible for any
activity
that
occurs through the Rain Tree Digital account.
To maintain control over the account and to prevent anyone from accessing the account
(which
would
include information on viewing history for the account), the Account Owner should
maintain
control
over the Rain Tree Digital ready devices
that are used to access the service and not reveal the password or details of the
Payment
Method
associated with the account to anyone. You are responsible for updating and maintaining
the
accuracy
of the information you provide
to us relating to your account. We can terminate your account or place your account on
hold
in order
to protect you, Rain Tree Digital or our partners from identity theft or other
fraudulent
activity.
Warranties and Limitations on Liability. The Rain Tree Digital service
is
provided
"as
is" and without warranty or condition. In particular, our service may not be
uninterrupted or
error-free. You waive all special,
indirect and consequential damages against us. These terms will not limit any
non-waivable
warranties or mandatory consumer protection rights that apply to you.
Class Action Waiver. WHERE PERMITTED UNDER THE APPLICABLE LAW, YOU AND
Rain Tree Digital AGREE
THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY,
AND
NOT AS A
PLAINTIFF OR CLASS MEMBER IN ANY
PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, where permitted under the
applicable
law,
unless both you and Rain Tree Digital agree otherwise, the court may not consolidate
more
than one
person's claims with your claims, and
may not otherwise preside over any form of a representative or class proceeding.
Miscellaneous
8.1. Governing Law. These Terms of Use shall
be
governed
by and construed in accordance with the laws of India.
8.2. Unsolicited Materials. Rain Tree Digital
does not
accept
unsolicited materials or ideas for Rain Tree Digital content and is not responsible for
the
similarity
of any
of its content or programming in any
media to materials or ideas transmitted to Rain Tree Digital.
8.3. Customer
Support. To find more information about our service and its features or if
you
need
assistance with your account, please
visit the Rain Tree Digital Help Center, which is accessible through the Sringaara
Stream.com website. In
certain
instances, Customer Service may best be able to assist you by using a remote access
support
tool
through which we have full access to
your computer. If you do not want us to have this access, you should not consent to
support
through
the remote access tool, and we will assist you through other means. In the event of any
conflict
between these Terms of Use and
information provided by Customer Support or other portions of our websites, these Terms
of
Use will
control.
8.4. Survival. If any provision or
provisions of
these Terms of Use shall be held
to be invalid, illegal, or unenforceable, the validity, legality and enforceability of
the
remaining
provisions shall remain in full force and effect.
8.5. Changes to Terms of Use and Assignment.
Rain Tree Digital may,
from time to time, change these Terms of Use. We will notify you at least 30 days before
such
changes apply to you. We may assign
or transfer our agreement with you including our associated rights and obligations at
any
time and
you agree to cooperate with us in connection with such an assignment or transfer.
8.6. Electronic Communications. We will send
you
information relating to your account (e.g. payment authorizations, invoices, changes in
password or
Payment Method, confirmation messages,
notices) in electronic form only, for example via emails to your email address provided
during
registration.
Last Updated: July 25, 2023